Description
Activate bi-directional text messaging from your SuiteCRM
With the SuiteCRM SMS Integration, enjoy the convenience of two-way SMS conversations from the conversation chat window. Send single, bulk, workflow and scheduled messages to stay top of mind with your customers in a way that’s easy for them to engage.
Key Features
- Two-way SMS conversations
- Send single and bulk SMS messages
- Schedule the SMS
- Use existing Email templates as a SMS templates
- Easy workflow configuration
- Create and manage SMS templates with dynamic fields
- Inbound SMS Notification
- Relation of Outbound/Inbound SMS with records
- Improve level of customer service
- Customer experience tracking, cross-selling, retention and more
- SMS texting CRM integration initiates reminders and notifications
- Schedule anniversary and birthday SMS
One-Click SMS Sending
- You can see below images for sending SMS from Detai View and List View of any module
- Keep all your conversations organized
SMS History Module
- All sent or received SMS will be saved in SMS History module
- Outbound and Inbound SMS relates to leads, contacts, accounts if number matches in module accordingly
SMS History subpanel shows all outbound and inbound messages related to the record.
Sending Mass SMS
You can send mass SMS from List View of the Leads, Contacts and Accounts modules.
Scheduling SMS
Open SMS window and click on Schedule SMS so it will redirect you to create a record with all value set in that record.
Select the schedule date and then save the record.
Outbound SMS Record
Inbound SMS Record
For support or any questions:
Email us at info@verityinfotech.com
Skype: info@verityinfotech.com
TylerCossey – 7:23 pm March 25th, 2021 –
Great product & timely support… Simple & easy to use! 🙂
MarcoPolo – 3:15 pm March 25th, 2021 –
I recommend the product and the author. Technical problems (reportedly very unusual) were quickly resolved by remote support. I am fully satisfied.
paul8 – 7:36 pm March 18th, 2021 –
Great support. I had a few questions which were quickly answered, and Verity was even willing to make quick changes to the product to make it work in my situation. Awesome!
maricopa – 3:12 pm March 4th, 2021 –
I had a great experience with the support from this company for this plugin. I had trouble initially because of a simple error on my part, but the company helped me identify the issue and resolved the problem.
goodgreek – 6:28 pm February 15th, 2021 –
Good customer support, easy to use
medium – 5:01 pm February 12th, 2021 –
Easy to use, excellent direct support. Very nice clean interface as well. Great job.
it23 – 4:27 pm January 18th, 2021 –
Great SMS plugin !!!
Works great to send SMS messages directly from detail and list pages.
Developer was very helpful when we had an issue.
Responded within minutes to email and Skype message.
Highly recommended
anthonytaylor – 6:11 am January 2nd, 2021 –
excellent plugin with features and superb support. very easy configuration and documentations.
highly recommended!
gjones – 3:24 pm September 9th, 2020 –
Very helpful and patient support. Nothing too much trouble even when dealing with a novice like me!
carlosbasto – 4:15 pm September 1st, 2020 –
Very good and fast support.
acarlisi – 3:32 pm August 20th, 2020 –
Great support and an even better interface. One of the best modules for SMS
admin27 – 2:08 pm July 17th, 2020 –
This SMS plugin works really well. The programmers are fast to respond to queries. I had them implement logic to add a 1 in front of ten digit numbers in the US. They responded with a patch within 24 hours. I look forward to using them in future SuiteCRM installs.
davidnelson – 1:13 am March 19th, 2020 –
best sms plugin on store. have everything what we need and working as expected.
amazing support team. this guys can do any custom work in SuiteCRM.
zhaolenan – 10:21 am March 24th, 2020 –
Good design and prompt support. Very happy with the plugin and the team behind it.