SuiteCRM SMS Integration

(14 customer reviews)

With the SuiteCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, SMS templates, message scheduling and more.

Description

Activate bi-directional text messaging from your SuiteCRM

With the SuiteCRM SMS Integration, enjoy the convenience of two-way SMS conversations from the conversation chat window. Send single, bulk, workflow and scheduled messages to stay top of mind with your customers in a way that’s easy for them to engage.

Key Features

  • Two-way SMS conversations
  • Send single and bulk SMS messages
  • Schedule the SMS
  • Use existing Email templates as a SMS templates
  • Easy workflow configuration
  • Create and manage SMS templates with dynamic fields
  • Inbound SMS Notification
  • Relation of Outbound/Inbound SMS with records
  • Improve level of customer service
  • Customer experience tracking, cross-selling, retention and more
  • SMS texting CRM integration initiates reminders and notifications
  • Schedule anniversary and birthday SMS

One-Click SMS Sending

  • You can see below images for sending SMS from Detai View and List View of any module
  • Keep all your conversations organized

DetailView_SMS.png

SendingSMSSingle.png

SMS History Module

  • All sent or received SMS will be saved in SMS History module
  • Outbound and Inbound SMS relates to leads, contacts, accounts if number matches in module accordingly

SMS_History_ListView.png

SMS History subpanel shows all outbound and inbound messages related to the record.

SubPanel_SMSHistory.png

Sending Mass SMS

You can send mass SMS from List View of the Leads, Contacts and Accounts modules.

MassSMS.png

Scheduling SMS

Open SMS window and click on Schedule SMS so it will redirect you to create a record with all value set in that record.
Select the schedule date and then save the record.

Schedule1.png

Schedule2.png

Outbound SMS Record

Outbound.png

Inbound SMS Record

InboundSMS.png

For support or any questions:
Email us at info@verityinfotech.com
Skype: info@verityinfotech.com

14 reviews for SuiteCRM SMS Integration

  1. TylerCossey – 7:23 pm March 25th, 2021

    Great product & timely support… Simple & easy to use! 🙂

  2. MarcoPolo – 3:15 pm March 25th, 2021

    I recommend the product and the author. Technical problems (reportedly very unusual) were quickly resolved by remote support. I am fully satisfied.

  3. paul8 – 7:36 pm March 18th, 2021

    Great support. I had a few questions which were quickly answered, and Verity was even willing to make quick changes to the product to make it work in my situation. Awesome!

  4. maricopa – 3:12 pm March 4th, 2021

    I had a great experience with the support from this company for this plugin. I had trouble initially because of a simple error on my part, but the company helped me identify the issue and resolved the problem.

  5. goodgreek – 6:28 pm February 15th, 2021

    Good customer support, easy to use

  6. medium – 5:01 pm February 12th, 2021

    Easy to use, excellent direct support. Very nice clean interface as well. Great job.

  7. it23 – 4:27 pm January 18th, 2021

    Great SMS plugin !!!
    Works great to send SMS messages directly from detail and list pages.
    Developer was very helpful when we had an issue.
    Responded within minutes to email and Skype message.
    Highly recommended

  8. anthonytaylor – 6:11 am January 2nd, 2021

    excellent plugin with features and superb support. very easy configuration and documentations.
    highly recommended!

  9. gjones – 3:24 pm September 9th, 2020

    Very helpful and patient support. Nothing too much trouble even when dealing with a novice like me!

  10. carlosbasto – 4:15 pm September 1st, 2020

    Very good and fast support.

  11. acarlisi – 3:32 pm August 20th, 2020

    Great support and an even better interface. One of the best modules for SMS

  12. admin27 – 2:08 pm July 17th, 2020

    This SMS plugin works really well. The programmers are fast to respond to queries. I had them implement logic to add a 1 in front of ten digit numbers in the US. They responded with a patch within 24 hours. I look forward to using them in future SuiteCRM installs.

  13. davidnelson – 1:13 am March 19th, 2020

    best sms plugin on store. have everything what we need and working as expected.
    amazing support team. this guys can do any custom work in SuiteCRM.

  14. zhaolenan – 10:21 am March 24th, 2020

    Good design and prompt support. Very happy with the plugin and the team behind it.

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