SuiteCRM WhatsApp Integration

(6 customer reviews)

With the SuiteCRM WhatsApp Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click WhatsApp sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, WhatsApp templates, message scheduling and more.


Activate bi-directional text messaging from your SuiteCRM

With the SuiteCRM WhatsApp Integration, enjoy the convenience of two-way WhatsApp conversations from the conversation chat window. Send single, bulk, workflow and scheduled messages to stay top of mind with your customers in a way that’s easy for them to engage.

Key Features

  • Two-way WhatsApp conversations
  • Send single and bulk WhatsApp messages
  • Schedule WhatsApp messages
  • Use existing email templates as WhatsApp templates
  • Easy workflow configuration
  • Create and manage WhatsApp templates with dynamic fields
  • Inbound WhatsApp notification
  • Relation of outbound/inbound WhatsApp with records
  • Improve level of customer service
  • Customer experience tracking, cross-selling, retention and more
  • WhatsApp texting CRM integration initiates reminders and notifications
  • Schedule anniversary and birthday WhatsApp messages

One-Click WhatsApp Sending

  • You can see below images for sending WhatsApp from Detail View and List View of any module
  • Keep all your conversations organized



WhatsApp History Module

  • All sent or received WhatsApp messages will be saved in WhatsApp History module
  • Outbound and inbound WhatsApp messages relate to leads, contacts, accounts if number matches in module accordingly


WhatsApp History subpanel shows all outbound and inbound messages related to the record.


Sending Mass WhatsApp Messages

You can send mass WhatsApp messages from List View of the Leads, Contacts and Accounts modules.


Scheduling WhatsApp Messages

Open WhatsApp window and click on Schedule WhatsApp so it will redirect you to create a record with all value set in that record.
Select the schedule date and then save the record.



Outbound WhatsApp Record


Inbound WhatsApp Record


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6 reviews for SuiteCRM WhatsApp Integration

  1. goodgreek12 – 12:06 pm February 20th, 2021

    Excellent plugin and great customisation. Requested modification as per our requirement and they have modified.

  2. anthonytaylor – 6:10 am January 2nd, 2021

    excellent plugin with features and superb support. very easy configuration and documentations.
    highly recommended!

  3. PucciTom – 10:06 am September 29th, 2020

    Excellent support working perfecly and now working as expected

  4. Wael – 10:35 am October 21st, 2020

    Excellent support

  5. davidnelson – 10:53 am July 16th, 2020

    Best whatsapp plugin on store. have everything what we need and working as expected.
    amazing support team. this guys can do any custom work in SuiteCRM.

  6. anthonymoreno – 1:09 pm April 22nd, 2020

    Fantastic product, excellent support, working perfectly, good design and features too.
    Definitely recommended.

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